Trust Center
About Us
Welcome to Aira Tech Corp, where we are dedicated to enhancing accessibility through trusted, professional interpretation services — both Visual Interpreting for blind and low-vision Explorers and Aira Sign Language (ASL) for Deaf and hearing users. Since our founding in 2015, our mission has been to remove barriers and make the world more accessible by combining human expertise with technology. Whatever the reason, whatever the need, we provide access to information and communication — anytime, anywhere.
Our Purpose
At Aira, we strive to make the world more inclusive by offering personalized interpreting services that bridge critical accessibility gaps.
For Blind and low-vision individuals, this means instant access to professional Visual Interpreters.
For Deaf and hearing-impaired individuals, it means the ability to connect seamlessly with a professional ASL interpreter through our secure app and conduct ad-hoc, no-scheduling-required, communication.
We believe in the power of human connection, supported by technology, to enable independence, equal access, and full participation in the world.
Why Choose Us?
Experienced Professional Interpreters
Our professional interpreters — whether Visual Interpreters or ASL Interpreters — are highly trained, empathetic, and trusted to provide accurate and compassionate assistance.
Cutting-Edge Technology
We leverage the latest secure communication technology to provide seamless interpreting services across both modalities, accessible through our user-friendly apps.
Personalized Service
Each client is unique. Whether you are navigating the world visually or communicating in sign language, we tailor our service to your needs.
Community Focus
We are deeply committed to both the blind and low-vision community and the Deaf community, continuously seeking ways to expand and improve our services. Equally, we focus on meeting the needs and exceeding expectations for the Interpreters who operate on our platform.
Your Data is Secure
A central part of our mission is ensuring that every client’s data — whether from a Visual Interpreting session or an ASL conversation — is completely secure and used only to enhance the service experience. We protect your data as carefully as we protect our own banking and tax information.
Robust Security Measures
Data Encryption: All data and communications are encrypted to remain confidential.
Secure Platform: Regular audits, monitoring, and updates keep our systems resilient.
Privacy Controls: You can manage your own settings and preferences with ease.
Secure Devices: Our apps and devices have built-in security to ensure safe use.
Your Privacy Matters
Privacy Policy: We are transparent about how we collect, use, and protect information.
Review our privacy policies here:
For Visual Interpreting: https://aira.io/aira-explorer-privacy-policy/
For ASL Interpreting: https://aira.io/aira-asl-privacy-policy/
Confidentiality: All sessions — Visual Interpreting and ASL Interpreting — are handled with the utmost care and discretion.
No Data Selling: We never share or sell your information without explicit consent.
Our Commitment
At Aira, your security, privacy, and trust are our top priorities across both Visual Interpreting and ASL services. You can navigate your world, communicate freely, and engage with confidence, knowing Aira is your trusted partner in access.
Product Security
Product Security
At Aira, our Product is the core of our business, and Product Security is of the highest priority. We are glad to provide documentation of our Security Protocols upon request.
Self-Assessments
Self-Assessments
Aira conducts self-assessments for our Access Partners; documentation is available upon request.
Data Security
Data Security
Aira follows industry best practices in our Data Security program. Documentation of our platform and practices is available upon request.
App Security
App Security
Aira has a robust Application Security Program, including credential management, secure software development, and internal and external testing. Documentation is available upon request.
Access Control
Access Control
Aira maintains Role-Based and Least Privilege principles along with strict Password Management policies as part of our Access Control protocols. More information is available upon request.
Infrastructure
Infrastructure
Aira is partnered with top-tier infrastructure providers to ensure secure computing and storage. We are glad to offer additional details about our infrastructure upon request.
Endpoint Security
Endpoint Security
Aira follows Industry Standard practices for Endpoint Security, including Device Encryption, DNS filtering, and Endpoint Detection protocols. More information is available upon request.
Network Security
Network Security
Aira mounts a strong defense against external and internal threats, by protocols and policy. More information is available upon request.
Corporate Security
Corporate Security
To protect Customer Data as well as our own, Aira employs a comprehensive set of security protocols. Details are available upon request.
Policies
Policies
Aira maintains a library of our Privacy and Security policies; copies are available upon request.